At CITGO, our vision, mission and values guide everything we do. These fundamentals keep us grounded, inspired and motivated to conduct our business in a way that makes everyone proud.
To be a World Benchmark Corporation based on our sound success in the energy industry and our social development programs.
We will create the maximum value for our Shareholder through the strength of our people. We will efficiently and reliably provide the energy that fuels societies' economies and improves our quality of life.
Safety, Health & Environment
We operate our businesses safely and as good stewards of the environment. If it is not safe, we will not do it. We will comply with environmental regulations and serve as guardians of our natural resources and environment. We recognize that safety, the health of our employees and environmental stewardship are every employee's responsibility.
We are honest and open with each other, our customers and our stakeholders. We recognize that integrity in all that we do is essential to our long-term success.
We understand that people are critical to our success. We trust, respect and value the opinions of all employees, customers and stakeholders. We work as a team, collaboratively, seamlessly and across departmental lines, to achieve our corporate goals.
We reward employees on the basis of their performance and contribution to the corporation. We recognize diversity as a key strength. We recognize the unique value of each employee and the varied perspective he or she provides. We foster an inclusive environment that enables each of us to fully participate and contribute.
We understand that we operate by privilege, not right, in the communities we serve. We promote and participate in a wide variety of social development programs to improve the overall quality of life, especially for those living in poverty. We promote the spirit of volunteerism and encourage employees to take active roles in our communities.
We ensure the availability of our operations by keeping work processes and equipment ready and able to perform their assigned tasks. This around-the-clock readiness helps ensure the safety and health of our employees and neighbors, protect our natural resources, supply product to our customers without interruption, and maintain our commitment to social responsibility.
We compete through efficient and reliable operations, high-quality products and superior customer service. We adopt best practices, seek innovation and share knowledge. We learn from our mistakes, from each other and from the best in our industry. We use technology to increase our competitive advantage and manage controllable costs.