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How Can We Help?

How To Reach Us

Have a question or comment about CITGO products or programs? Here’s how to reach us:

 

CITGO Customer Service

Have a question or comment about CITGO products or programs? Here’s how to reach us:

Light Oils Customer Service: Retail Locations, Gasoline, Diesel and Heating Oil - 1-800-423-8434

Northeast

CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV

Central

AR, IL, IN, LA, MI, TX, WI

Southern 

AL, FL, GA, KY, MS, NC, SC, TN

Give us feedback! Search the locator page. Click the individual store location website link. Complete the feedback form located on the bottom right.

Club CITGO Customer Service Center

For questions about our rewards and perks program call: 1-888-2-GO-CLUB (1-888-246-2582) or e-mail us: clubcitgo@citgo.com.

Lubricants Product Information

For questions about our lubricants, call Lubricants Customer Service: 1-800-331-4068, option 2.

East Region
West Region
National Accounts
International
Retail/Private Label

CITGO lubrication engineers are available to answer your questions concerning specific lubricant applications. Please e-mail any questions to lubeshelp@citgo.com or call the CITGO Lubricants Product Answer Line at 1-800-248-4684

Safety Data Sheets

Fuels
Petrochemicals
CITGO Lubicants
Mystik Lubricants
Clarion Lubricants

Note:
If you have a MEDICAL EMERGENCY that involves a
CITGO Product call 1-832-486-4700.

  • If you have a transportation SPILL EMERGENCY, call
    CHEMTREC at 1-800-424-9300 (U.S.A.).

CITGO Address

Mailing Address:
CITGO Petroleum Corporation
P.O. Box 4689
Houston, TX 77210-4689

Shipping Address:
1293 Eldridge Parkway
Houston, TX 77077-1670

Phone: 1-800-992-4846

For other comments or questions, write us at info@CITGO.com.

 

Media Relations

Corporate Press Room
April Andrews
1-832-486-5250
press@citgo.com

CITGO Corpus Christi
Christina Cisneros-Guzman
1-361-844-4120
ccisner@citgo.com

CITGO Lake Charles
Dana Keel
1-337-708-8039
dankeel@citgo.com

CITGO Lemont
Chris Brown
1-630-257-4531
cbrown6@citgo.com