HOUSTON, January 22, 2025 -- CITGO has now concluded its investigation of the off-specification diesel product incident that occurred in late 2024 at its Fairfax, Virginia terminal and is working to resume normal diesel operations at the terminal. The dedicated claims reporting hotline and website will be closed effective January 31, 2025. Until that date, consumers who have questions may still call 1-800-915-9161 or go to the website at www.reportyourclaim.org with code 00393. After January 31, 2025, consumers can contact CITGO customer service at ccsrv@citgo.com or 1-800-423-8434 if they have questions related to the off-specification diesel incident at the Fairfax terminal. If you are a CITGO customer and have any questions, please contact your CITGO business partner.